CONTACT USWe want to hear from you. You can reach us through email, phone, live chat or even snail mail. Our team is here to help. Our contact information is listed below, or schedule a call-back via email if you prefer. Just fill out the form and we'll get back with you quickly.Business Hours: M-F 7:00am - 6:00PM PST SALES AND PARTNERSHIP INQUIRIESOur staff is available during regular business hours to answer your sales product and pricing questions and to discuss partnership opportunities. You can reach us directly at:(800) 557-6584 or US: (408) 834-7577, Option #2 email: sales@pinpointe.com SUPPORTPinpointe support is available via email, live chat and online. Please note: Support is not available by phone.email: support@pinpointe.com Our hard-core support engineers are available 24 hours a day to answer your technical questions via email. They'll even check out your questions over the weekend (though it might take a bit longer to reply.) Our response time is 2-4 business hours and we resolve more than 80% of our support tickets in the first response, so drop us a line at support@pinpointe.com.Live Chat Contact support via live-chat during business hours. Pinpointe Knowledgebase and Videos Our extensive knowledgbase and getting training videos are available 24x7 at: support.mypinpointe.com Please note that our account management staff is not prepared to handle support questions, so kindly contact support via email or chat.Billing QuestionsIf you are a Pinpointe customer and have questions about your billing, invoicing, kindly contact us at: accounting@pinpointe.com or call us at: 1+408-834-7577, option 9. |
REQUEST A CALL BACKIf you prefer to schedule a call-back, please fill in the form below and a representative will return your inquiry promptly. Please be sure to include accurate information so that we can reach you. We'll keep your email private - read our Privacy Policy.MEDIA / PRESSFor press and media inquiries, please contact:via Sales: sales [at] pinpointe.com 408-834-7577, Option #2 SNAIL MAILIf you prefer to send us a hysical letter, or gifts or money, we're happy to accept physical mail at our headquarters in Silicon Valley, California. Our address is:Pinpointe On-Demand, Inc.
4601 Lafayette Street
Santa Clara California 95056-4428 |
Feature-Rich Email Marketing for B2B Communications
Call: (800) 557-6584
