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Having Trouble Downloading Our Paper?

Please see if the following helps:

  • All browsers should work, but we find that using Mozilla Firefox makes things easier.
  • If you are using Firefox, please right click on the link that says “Open Your PDF” and select “Save Link As.
  • If you are using Internet Explorer, right click on the link that says “Open Your PDF” and select “Save Target As.”
  • Occasionally we use high resolution images in our eBooks and as a result it could take a while (depending on your internet connection) to download the file. Please wait up to 2-3 minutes for the download to complete.
  • If none of these tips worked, contact Pinpointe support to help you in the process.
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