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How do I find/list unsubscribed contacts?

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To view the unsubscribed contacts:

  1. Go to Contacts -> Search Contacts in the menu,
  2. Choose “View specific contacts from within the selected lists below”,
  3. Select the list you want and click Next, and
  4. Choose the Activity Status “Unsubscribed” and click Next.

You should now be presented with all of the unsubscribed contacts of the lists you selected. You can click ‘Edit’ for a contact and set their Activity Status to “Active” again.

There is no way to set the Activity Status of contacts en masse. Generally there is a very good reason why a contact is labelled as unsubscribed or bounced, and changing this manually could result in your server being blacklisted.

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