As an email marketer you have probably already discovered that getting your newsletter or email campaign to display as you intended across the main email clients can be a challenge. The most popular email clients in business for example – Gmail (including Gmail for Businesses) and Microsoft Outlook 2007 / 2010 are pretty restrictive and only support about 40% of HTML / CSS styles. Even more challenging for email marketers – HTML ‘Best Practices’ for designing Websites are unfortunately often ‘Worst Practices’ for designing email campaigns, so your most experienced website designer / coder is probably designing email campaigns that won’t display right in a lot of email inboxes. (Hint: Always use the Pinpointe email campaign preview tool to see how your [...]
Webinar: How a SPAM Firewall Works
Our first webinar - ‘Email Marketing 101′ focused on tips to improve delivery with a concentration on email content. In this Webinar, (aka “Why Good Emails Go Bad“) we take it up a notch and explain in detail, the end-to-end trials and tribulations of an email message as it flows from your outbox to (hopefully) the recipients inbox. This webinar is more technical. Our goal is to not only leave you with a dozen or so specific tips, but to help understand all the places where your email can get tripped up before finally hitting the recipient’s inbox. The topics include: How current Enterprise Email Filters work Tracking an Email from send to delivery: possible pitfalls along the way Designing for the [...]
Webinar – Use Split Testing to Improve Email Responses
Watch Webinar This is our third in a series of webinars for your business email marketing. Based on analysis of thousands of Business to Business email campaigns and a few hundred million emails that have been sent through Pinpointe’s B2B email marketing platform, we share results of several email split tests to help you improve your email marketing results in a business to business (“B2B”) environment. Join us in this interactive webinar session that includes question and answer sessions throuhhout. Topics covered include:
If an Email is Forwarded, Are Click and Open Stats Tracked?
There are two ways one of your campaigns can get forwarded. The first is simply that an excited recipient thinks your email is useful, they forward it directly onward. In this case, the entire original email along with the trackable links and embedded ‘beacon’ image that is used to track HTML email opens are forwarded to the recipient in its original form. When the recipient opens the email or clicks a link, this will register as an open or click for the original recipient. When reviewing statistics, what you’ll see is repeated opens (or clicks) registered for the same recipient. Here’s an example from Pinpointe’s reporting: The second way an email can be forwarded is when the email includes an embedded [...]
Tracking Statistics for Forwarded Emails
There are two ways one of your campaigns can get forwarded. The first is simply that an excited recipient thinks your email is useful and they forward it directly onward. The original email along with the original, unmodified trackable links and embedded ‘beacon’ image (used to track HTML email opens) is forwarded. When the *new* recipient (person email was forwarded to) opens the email or clicks a link, this will register as an open or click for the original recipient. When reviewing statistics, what you’ll see is repeated opens/clicks registered for the same recipient. Here’s an example from Pinpointe’s email open reporting. Maybe this person was click happy. Maybe their cat walked across their keyboard a few times and stepped [...]
CAN SPAM Act: Update
During each of our Email Marketing Webinars, we get questions about CAN-SPAM regulations, so I thought it would be useful to review the CAN SPAM laws. You will note in this post that, contrary to popular belief, ‘opt-in’ is surprisingly not a legal requirement. Offering additional impetus for the timeliness of the topic: we just passed the five-year anniversary of the Controlling the Assault of Non-Solicited Pornography and Marketing Act becoming official. It boasted overwhelming approval by the U.S. congress after six years of debate, creating the first federal law regulating spam. The CAN SPAM law went into effect January 1, 2004. Here’s a quick rundown of the law’s main provisions to keep in mind while sending out your email marketing campaigns. We’re [...]
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