Email and Social Marketing Tips | Pinpointe Blog

The Official Pinpointe Email Marketing Blog
Mar 25
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Email by itself is kind of like… a one legged stool.  It can’t stand on its own.  To be effective and useful, combine email marketing with search, social marketing and blogging.  Most Business-to-Business (B2B) marketers are still trying to figure our how to apply social marketing techniques to their business.  Here are 5 tips to get started.  We’ll dive into more detail on each of these in coming weeks.  Best tip? Just start!  Don’t worry if you don’t have a ton of content for a blog, or bzillions of prospective subscribers.  Take the first steps:

Write like you talk

Write like a real person and write the way you would talk in every day conversation.  Try to avoid ‘marketeer / messaging’  – readers catch onto it immediately and you’ll lose credibility and trust with your audience.

Connect and relate with your subscribers and be approachable. Of course, you can overdo it with the personal information, but too often email marketers underachieving here.

Network with other writers and potential content creators

Networking with others with similar interests is natural on a social networking platform. It’s not necessarily so with email, when we’re focused on getting our newsletter out on time with relevant content.

Still, there are many potential benefits to linking up with non-competitor authorities in your industry. Think: ideas for content to fill your newsletters with, possible guest writing opportunities that help build your list, and a word of mouth campaign that builds your authority and rapport (with real live, humans… and robots, like Google).

Start a a social networking group that your subscribers can join

Email, by nature, is a one-to-one communication tool. Even when you send to thousands of people, it’s still important to write your copy as if you’re talking to one subscriber personally.

Social networking, on the other hand, is a many-to-many communication tool, which differentiates it from the conventional web and email experience and contributes to its popularity.

Would your subscribers be even more engaged with your content if they could discuss it with one another? Would they then share it with their friends on the social networking sites they use? Having your subscribers communicate with one another may get them more interested in your content without you having to do any more work.

LinkedIn Facebook and MySpace are good starting points.  Want to see a good example?  Check this company’s Facebook profile out – they’re pros: HubSpot on Facebook

Use Twitter

We made this a separate item because truthfully, it is so frigging simple that anyone can and should be doing it.  if you stumble upon an interesting and relevant article – tweet about it.  Just added a useful Blog post on your blog?  Tweet about it.  1 sentence and a link to your site.  How simple.  Read more about Combining Email Marketing and Twitter.

Interact with your subscribers

Just because email is one-to-one doesn’t mean it has to be one way. People can always hit reply to anything you send them. Take advantage of that fact. Ask them for feedback. Use polls and surveys, and include the results and subscriber feedback in your future messages. TV and radio programs do this to keep you tuned during commercials. Even though your email might only capture the recipient for 30 seconds to a few minutes, this is a great way to keep your subscribers “tuned in”.

Link up your social networking profiles

Are you a social networking addict yet? Do you have a Facebook account or share pictures related to your website or business on Flickr?  Unless you have some serious skeletons in your closet, try making use of your email newsletter’s sidebar, signature, or footer and throw in a few links.

If you write your content like someone your subscribers can get to know and trust (see note above) and someone they want to be associated with, you just might make some new friends (and get exposure to friends of friends, and friends of their friends, and so on…

Mar 23
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RSS (“Really Simple Syndication”) is an excellent tool to help you ‘push’ relevant content to subscribers who want to keep up with your latest blog entries.  For example you can subscribe to Pinpointe’s Blog RSS feed here.

Why should you care about RSS and how can you use it?

  • Keep you pulse on your market.  Say you stumble across a website or blog that’s interesting and relevant to you.  You can bookmark the site, and stumble back onto the site every now and then.  Or, you can subscribe to the site’s RSS feed and get the latest updates ‘pushed’ into your RSS reader, real-time.
  • Keep your customers / prospects informed.  Get ‘em to subscribe to your RSS feeds and your blog entries and posts will pop out onto your RSS feed and into their reader inbox instantly.

Why use RSS AND Email Marketing?

Give your customers and prospects multiple ways to stay in touch with you.  Some people prefer email.  But many people may prefer to get your latest tips and updates via other channels – so use them.

RSS is a great complement to Email marketing.  Use RSS to make high value content available and develop a trust level with your prospects, but reserve some of your highest value content for subscribers only. After developing a rapport with prospects you’ll find that many will be willing to subscribe to your newsletters once you ‘prove’ your  content is worth registering for.

This short and funny video clip explains *exactly* how to subscribe to an RSS feed, like Pinpointe’s RSS feed.   It’s the best RSS overview we’ve run across on the net.  If you don’t know of RSS, take a moment to review this video by the Common Craft Show for an explanation of what it is and how to use it:

Feb 17
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At Pinpointe, we just started using Twitter – our page isn’t too impressive yet, but you can find us at www.twitter.com/Pinpointe

 

Twitter is among the fastest growing social networks. Nearly 4 million times a day, the 140-character limit “tweet” attracts some percentage of Twitter’s 200,000+ weekly users. According to TechCrunch, Twitter has 1 million total users. And Popacular.com runs a GigaTweet counter, claiming over a billion tweets and counting since Twitter launched in 2006.

 

The marketing opportunities on Twitter are obvious.  For example, when we post a useful tip in the Pinpointe blog, schedule a new educational webinar or post an on-demand Email Marketing best-practices video, we take 60 seconds to also post a “tweet” about it, and even though we just started, we’re starting to see visits to our website from Twitter.  It’s simple to share headlines and updates about products and services to our growing list of devotees who want to be plugged into up-to-the-moment tweets through pretty much whatever Web or mobile technology suits them. And Tweets can have a compound effect – creating a kind of “ambient awareness.” For me, it’s the same feeling as when I move from email to instant messaging: instant response vs. emails’ delayed response.

 

Social media keeps blurring and redefining communication lines, and Twitter is a perfect example.  It’s free, simple, informative, useful and for many, an extraordinary way to never unplug. And as you’ll soon find, it’s addictive.  Twitter gives us marketers yet another channel to communicate with our prospective audience.Twitter might not stay free for marketers for long. Mr. Williams replied to Fast Company’s question earlier this year: “When and how will Twitter start making money?”

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