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How do I know if I’m on a SPAM Blacklist?

By on April 19, 2011 in Bounces and Blacklists, Email Response Rates, Message Deliverability, SPAM Topics

We often get the question: “How do I know if my company is on a SPAM Blacklist?” Followed by “If my company is on a SPAM blacklist, how the heck do we get unlisted? There are several hundred SPAM blacklists but luckily, there are a few tools that can help you check most of them quickly. We’ve included here a handy reference with the sites that you can use to check your blacklist status. We’ve also highlighted one or two of the more prominent SPAM blacklists. What you need to know to check Blacklist status

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Hard and Soft Bounces… What’s the Difference?

By on February 12, 2011 in Bounces and Blacklists, General Tips, Glossary, Message Deliverability

Each Webinar series we run, we get questions about the difference between hard and soft bounces. A ‘Hard‘ bounce is a permanent fatal error such as – the domain no longer exists (company went out of business), the email does not exist (the person retired / left the company / died). Most Email solutions, including Pinpointe’s on-demand B2B email marketing, automatically process bounces and either remove them from your email list(s), or change the email status from ‘Active’ to ‘Bounced’. 

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