Archive | 2009
If an Email is Forwarded, Are Click and Open Stats Tracked?

If an Email is Forwarded, Are Click and Open Stats Tracked?

There are two ways one of your campaigns can get forwarded. The first is simply that an excited recipient thinks your email is useful, they forward it directly onward.  In this case, the entire original email along with the trackable links and embedded ‘beacon’ image that is used to track HTML email opens are forwarded to the recipient in its original form. When the recipient opens the email or clicks a link, this will register as an open or click for the original recipient.  When reviewing statistics, what you’ll see is repeated opens (or clicks) registered for the same recipient. Here’s an example from Pinpointe’s reporting: The second way an email can be forwarded is when the email includes an embedded [...]

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9 Tips for Writing Email Subject Lines That Work

Every copywriter and journalist knows the importance of a powerful headline. The same applies for email subject lines, because as much as 40% of a recipient’s decision to open an email is based on the email subject (and sender).  Despite that, many still underestimate just how important the email subject line is. So here are some anecdotes, facts, and guidelines that can help you write even better subject lines (and remind you how much you should focus on them.) The 50/50 Rule of Email Subjects According to some of the best copywriters of all time, you should spend …

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The Ideal Email Subject Line Length

The Ideal Email Subject Line Length

We ran multiple experiments on subject lines and summarized one particular case study example in our recent webinar: “Use Split Testing to Improve Email Responses (you can download the slides and view the on-demand version). Here are the email subject variations:

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10 Best Performing Email Subject Lines

Our customers ask for advice on how to write killer email subjects. We point them to our advice here “Tips for Writing Email Headlines That Work” where we explain the different approaches to an email promotion and describe top strategies for crafting winning email subject lines. This is an excellent starting point and anyone who takes the 20 minutes to read and apply these common sense guidelines will improve results. But ‘guidelines’ – whether for email subjects or any other topic – are meant to be a first step to point you in the right direction.  Never underestimate the importance of measuring your campaigns in order to fine tune results. Split testing with a few variations can easily help you [...]

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Email Authentication – DKIM and SPF: Which ISP’s are Checking?

At Pinpointe, we’ve been using DKIM and SPF for nearly a year for our customers – at no extra charge.   If you want to know more about which ISP’s are presently using Authentication and/or Authorization to verify the validity of your email (and thereby decide whether to deliver your email or possibly drop it into Ethertrash) – you can download the full table a the ESPC Coalition site here: A brief summary is included below: Receiver DKIM Domain Keys SenderID SPF AOL XX    XX    Bell Canada  XX  XX XX    Bellsouth  XX    XX XX  Charter        XX Comcast     XX  XX  Cox.net XX        Earthlink  XX XX    XX  Gmail XX XX    [...]

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Will DKIM Reduce Phishing and other Email ‘Spoofing’ Attacks?

DKIM is an email ‘authentication’ method that organizations and ESPs like Pinpointe use to verify to the recipient that the email is coming from a valid email server, and is not being ‘spoofed’ by a spammer. In an interview, Mark Risher, the anti-abuse product manager for Yahoo Mail gives his perspective on how important DKIM signing is: “I would describe it as profound. As we’re crossing the tipping point of this technology, we will see even small senders like a small bicycle shop sending out a newsletter using DKIM. It’s really moving us to a much better, more responsible, easier-to-manage network. As the receiver protecting the largest number of user in-boxes, there are messages we want and there are messages [...]

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DKIM / Authentication Advantages and Disadvantages

We cover an explanation of DKIM Email Authentication in our blog entry DKIM Email Authentication.  Here we’ll summarize some the top advantages and disadvantages. DKIM Authentication – Advantages If you have a very large list, your campaigns are more likely to get blocked or “throttled” by major ISPs like AOL, Yahoo, Hotmail, and Gmail. However, if you are using DKIM authentication, (or if your ESP is doing DKIM signing), the throttling limits are often raised by some domains. Potentially less stringent SPAM filtering. If you send marketing messages, email firewalls can be harsh when they scan your content. For example, if you have a large number of email subscribers that are all in the same domain, then sending a campaign [...]

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Deploying DKIM Authentication in 4 Simple Steps

DKIM is an emerging e-mail authentication standard supported by Yahoo, Google and others ISPs, as well as a growing number of Email Service Providers like Pinpointe and that was developed by the Internet Engineering Task Force. DKIM allows an organization to cryptographically sign outgoing e-mail to verify that it sent the message.  Deploying DKIM for your company is pretty straightforward. If you are managing all of your own email servers and outbound email, including sales, marketing and transactional emails, there are 4 steps.  If you are using an ESP like Pinpointe- there are 2 very simple steps that take about 10 minutes.  Here’s the rundown. Configuring DKIM (Companies Managing their Own MTAs) A company needs to take 4 steps to [...]

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